Server Configuration and Connectivity Issues
Tuesday, 27 December 2011 10:21
There have been reports of intermittent connectivity issues with mobile devices (both droid and iPhone) since just before Christmas. Additionally, some users have reported connectivity with the Outlook application in the field. Over the next week or so, the post-migration tasks are being finalized. Much of the connectivity issues are related to system reconfiguration and updated security protocol. As a result, the information stored in the mobile devices/remote connections may change - resulting in loss of connectivity.
Users are experiencing communication delay or failure on their mobile devices and/or Outlook Anywhere
- Please report connection issues to David Bock. Please be specific with the time, device, etc. More information will help to better pinpoint the root cause of any issue.
- While you are experiencing loss of connection, you can access your mail using the Outlook Web Access portal. This portal is resident on the server and is not subject to connection related issues. You can continue to operate normally while using this portal. You will have access to all mail, calendar and contact items.